Privacy Policy

1. Introduction

Elaview, Inc. (“Elaview,” “we,” “us,” or “our”) operates the Elaview platform, a B2B marketplace connecting advertisers with space owners for physical advertising placements. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and related services (collectively, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Services.

2. Information We Collect

2.1 Information you provide

• Account information: Name, email address, password, phone number, and profile photo.
• Business information: Company name, business type, tax ID (for payouts), and billing address.
• Payment information: Processed via Stripe. Elaview does not store raw card details.
• Listing information: Photos, descriptions, dimensions, pricing, and location data for ad spaces.
• Communications: Messages sent through the platform between advertisers and space owners.

2.2 Information collected automatically

• Usage data: Pages visited, features used, clicks, and session duration.
• Device information: IP address, browser type, operating system, and device identifiers.
• Location data: Approximate location inferred from IP address for search and analytics.
• Cookies: See Section 5 for details.

3. How We Use Your Information

• To provide, maintain, and improve the Services
• To process bookings, payments, and payouts through Stripe Connect
• To facilitate communication between advertisers and space owners
• To verify identities and prevent fraud or unauthorized activity
• To send transactional emails (booking confirmations, payout notifications)
• To send marketing communications (with your consent, where required)
• To comply with legal obligations and enforce our Terms of Service
• To analyze usage patterns and improve user experience

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Other users: Space owners see advertiser company name and campaign details; advertisers see space owner contact info after a booking is accepted.
• Stripe:For payment processing and identity verification. Governed by Stripe's Privacy Policy.
• Cloudflare: For content delivery and media storage.
• Analytics providers: Aggregated, de-identified usage data only.
• Law enforcement: When required by law or to protect the rights and safety of users.

5. Cookies

We use cookies and similar tracking technologies for:

• Authentication: Keeping you logged in securely.
• Preferences: Remembering your view settings, theme, and filters.
• Analytics: Understanding how the platform is used to improve it.

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. You may request deletion of your account and associated data at any time through account settings. We may retain certain data for legal compliance, fraud prevention, and dispute resolution purposes for up to 7 years following account closure.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the data we hold about you.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request removal of your personal data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.

To exercise any of these rights, contact us at privacy@elaview.com.

8. Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to report any suspected security issues to security@elaview.com.

9. Children

The Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or by posting a notice on the platform. Continued use of the Services after such notice constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact: