Help Center
Find answers to common questions and learn how to get the most out of Elaview
Quick Links
Getting Started
Click the 'Sign Up' button in the top right corner. Choose whether you're an Advertiser or Space Owner, fill in your details, and verify your email address. Once verified, you can start using Elaview!
For Advertisers
1. Browse available spaces using the Discover page 2. Click on a space to view details 3. Click 'Book Now' and select your dates 4. Upload your creative file (PDF, PNG, or JPG). Submit your booking request 6. Once approved by the space owner, complete payment The space owner will then print and install your creative, upload verification photos, and you'll approve the installation.
For Space Owners
1. Go to your Listings page 2. Click 'Add New Listing' 3. Upload photos of your space 4. Select the space type (Window Poster, Bulletin Board, etc.) 5. Set your dimensions and pricing 6. Add your location 7. Publish your listing Once published, advertisers can discover and book your space!
Billing & Payments
We accept all major credit cards (Visa, Mastercard, American Express) and debit cards through Stripe. Payments are processed securely and held in escrow until the booking is completed.
Account & Settings
Go to Settings > Profile to update your name, email, phone number, and avatar. For company information (advertisers) or business details (space owners), use the respective tabs in Settings.
Email Support
support@elaview.com
Response within 24 hours
Live Chat
Available 9am - 5pm PST
Phone Support
(555) 123-4567
Mon-Fri, 9am-5pm PST
For urgent matters, please call our support line or use live chat during business hours.